Refund & Returns Policy

Last updated: August 31, 2023

Thank you for purchasing digital products from ThemeGenius Studio.

The following is the refunds and returns policy.

The following terms are applicable for any products or services that you purchased.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ThemeGenius Studio, 600 1st Avenue, Seattle WA 98104.
  • Author refers to the author of the digital product.
  • Goods refer to the items offered for sale.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to ThemeGenius Studio, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Ordering and Cancellation Policies

For Downloadable Products, including Themes, Templates, Assets and Plugins:

When You buy a theme, template, asset, plugin or other digital item, You are paying for a non-exclusive license to use that product according to the terms of the license. You are not buying the product itself. The Author retains all rights to the product.

When You purchase a product, you are agreeing to the following terms:

  1. Product purchases cannot be cancelled or refunded after the purchase is completed.
  2. You understand the license you’ve purchased.
  3. The Author retains all rights to the product.

Conditions for Returns/Refunds

In order for the Goods to be eligible for a return, they must be a service that qualifies, according to the terms listed above.

The following Goods cannot be returned:

  • Downloadable products including themes, templates, assets and plugins.

Contact Us

If you have any questions about the Returns and Refunds Policy, please contact us:

  • By email: